Emotics: Turning customer emotions into actionable insights
HOW IT WORKS
Our Emotics™ software, gives you the power to analyse what feelings are expressed in any text. What’s more, you can identify why topics are driving emotions.
- Source: Take data from social networks, surveys, press, blogs, social listening tools
- Process: Run it through Adoreboard Emotics™ engine
- Analyse: Turn it into evidenced, actionable insights, with the help of 8 individual emotion indexes & topic analysis
- Action: Apply insights to solve business problems, improve customer experience and make informed decisions.